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New Era of Callvoice’s world-class service    
As a Computer Telephony Integration Solution Provider (CTI Provider), Callvoice Communications is ensured to deliver world-class products & services within reasonable & practical development time. The key successful factor is adopted CMMI Maturity Level 3 for development V 1.2 which Callvoice had appraised in July and achieved in August, 2011 Why CMMI can assure you? CMMI is a process improvement model that is used to rate the maturity of organizations’ processes. It was developed by the Software Engineering Institute (SEI) at Carnegie Mellon University (CMU) in Pittsburgh , USA to assist companies improve ability to develop high quality software and systems which the model has become widely accepted across the world. Achieving CMMI Maturity Level 3 means the company has institutionalized and all the mechanism in place to pursue excellence in performing the Software Development.  How Level 3 benefits our customers? The model is aimed to serve our customers in the following areas: - High quality and reliable software product
- Excellent response time to customer needs
- Accurate estimates for cost and schedule
CMMI: Callvoice’s leading Edge All our customers are roaming in the highly competitive customer services. Therefore, Callvoice’s company vision is “Grow Together with Customers”. In order to achieve our vision, We provide consultancy with the world class technology solution for customer’s business driven & commit to deliver it successfully within time windows business required. Continue improve our service becomes a key success factor. We adopted widely accepted CMMI guideline as a step-by-step roadmap to pursue greatly customer satisfaction. “Achieve CMMI Maturity Level 3 is only the first step to attain the higher quality of service. Further steps are assured to bring out the best to customer at last”, remarked the CEO, Mr. Wera Thamjarat.
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